Aliments Alexa Inc. is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you visit our website, make a purchase or communicate with us.
1. Information We Collect
When you use our website or make a purchase, we may collect personal information such as your name, email address, telephone number, billing and delivery addresses, and information necessary to process your order.
We may also collect certain technical information related to your use of our website through cookies and similar technologies.
2. How We Use Your Information
We may use your personal information to process and manage orders and payments, arrange delivery or pickup, communicate with you about your orders, respond to questions, improve our website and services, maintain the security of our transactions and comply with legal requirements.
We may also send promotional communications where permitted by law and, where required, with your consent. You may unsubscribe from these communications at any time.
3. Cookies
Our website may use cookies necessary for its operation, as well as technologies that help remember preferences, understand how our website is used and improve its performance.
Some cookies may be provided by third-party services integrated into our website. Where required, you may be given options to manage your cookie preferences.
4. Sharing Information
Aliments Alexa Inc. does not sell your personal information.
We may share certain information with service providers when necessary to operate our business, including providers involved in website hosting and operation, payment processing, orders, deliveries, communications, website analytics and security.
We may also disclose information where required or permitted by law.
5. Retention and Security
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to comply with our legal and business obligations.
We take reasonable measures to protect personal information against unauthorized access, use, disclosure or loss.
Some technology providers may process or store information outside Québec or Canada. When this occurs, we take measures required under applicable privacy legislation to protect that information.
6. Your Rights
Under applicable Québec privacy laws, you may request access to the personal information we hold about you, request correction of inaccurate or incomplete information and withdraw your consent where consent is the basis for processing.
Where provided by law, you may also exercise other applicable rights, including certain rights relating to cessation of dissemination and portability of computerized personal information.
We may need to verify your identity before processing a request.
7. Person Responsible for the Protection of Personal Information
For questions, requests or complaints regarding your personal information, please contact the person responsible for the protection of personal information at Aliments Alexa Inc.:
Privacy Officer
Aliments Alexa Inc.
Email: info@alimentsalexa.com
8. Changes to This Policy
We may update this Privacy Policy to reflect changes to our practices, website or legal obligations. The most recent version will be posted on our website with the date of the latest update.
Last updated: September 5, 2026
